Customer reviews for Plantronics MX500i
Ratings
Category: Wireless Phone Accessory
Brand: Plantronics
Model: MX500i
Availability: Usually ships in 1-2 business days.
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Read Plantronics MX500i Product review
Plantronics MX500i Review by JoeJoe10 (Washington, DC USA)
I have used this product for about a couple of days, and unfortunately it's too uncomfortable to wear for an extended period of time. I have particularly big ears, and since the headset is mostly hard plastic, it digs in the inner ear hole. After a 1 hour phone conversation, my ear did not feel good. I did read the instructions and fitted the ear piece properly.
From a sound quality perspective, I could hear conversations very well. I also asked folks that I had phone calls with how they heard me and they said "fine". This is much better than the cheap headset I had in the past where people said I sounded faint. The mic boom is adjustable and doesn't get in the way. Also the controls are pretty intuitive.
It's too bad, because this seemed like a winner to me based on the reviews.
Plantronics MX500i Review by Brad Robel-Forrest (North Bend, WA United States)
I've been using this headset for seven months now and it has worked fine from a usability perspective. However, carrying it around (in a backpack to-and-from work) has resulted in the microphone head to break off and the earbud housing has cracked a bit. The unit still functions, but I have to be very gentle with it.
Plantronics MX500i Review by Elizabeth A. Pilla
I used a plantronics headset at work similar to this and wore it all day with no discomfort, so when it came time to need something for home I felt comfortable buying this product.
The 1st one I got didn't work, I spent time on the phone with they're tech support and was told that I must have a bad one and to return it for another. I waited for unit #2 and when I had it set up I encountered a different problem with that unit. I called their tech support again and again they came to the conclusion that there was something wrong with the unit. I went back to my old bulky headset for the time being.
2 different units
2 different problems
2 returns
0 satisfaction
the only good part of the whole thing was dealing with Amazon!!! They made the whole experience of returning, replacement and refund bearable and problem free.
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Plantronics MX500i::Description
The MX500i 3-in-1 Headset from Plantronics delivers high-performance sound for clearer calls at home. Experience reduced wind and fast motion noise along with optimal sound clarity with the pivoting WindSmart microphone. Enjoy the secure, comfortable fit of the award-winning Flex Grip design for all-day wear. Easily control your volume with convenient controls.
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